Clarkston State Bank
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Customer Satisfaction Survey

From time to time every business should ask its customer how it's doing. We need your advice and counsel in terms of how we are meeting your needs and more importantly if we aren't meeting them what we can do to turn our performance around. While many businesses play lip service to the concept of taking customer feed back seriously, let me assure you we are serious about meeting your expectations and therefore would like to ask you to take the time to fill out our survey.

Providing you a forum to tell us what's on your mind is what this survey is all about. Please take the time to answer the following questions and make additional comments in the sections provided with each question.

Survey
Is our service what you expected?

Yes No

Comments:


Are our products what you expected?

Yes No

Comments:


Is the staff friendly and accommodating?

Yes No

Comments:


Are hours of operation convenient?

Yes No

Comments:


Other services desired?

Internet Banking
Credit Cards
Mutual Funds
Additional ATM locations
Drive-In Locations
Insurance Sales


Additional Comments:


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