August 25, 2011
Clarkston State Bank
15 S. Main St.
Clarkston, MI 48346
Goy and I wanted to write a quick note saying how much we appreciate you and your bank staff. As business owners, it is so important to work with a bank you can count on.
Goy and I have been working with you and your staff for over 5 years now and the service you provide is unsurpassable. Your staff is always friendly and quick to respond to any issues that occur.
We want to express our appreciation for your getting involved when a large check was denied by the bank due to an improper signature. You knew Goy and I had been waiting for the check for 4 months and you personally took care of getting the check signed, delivered, sent through, and into our account. We know this took time and showed customer service that goes the extra mile.
Thank you again for customer service that goes above and beyond.
With best regards,
Four Seasons ChemDry